Terms of Service

These Terms of Service ("Terms") govern your purchase, access, and use of business lead files, datasets, and services provided by OpenLeads ("OpenLeads", "we", "our") via https://openleeds.com.

1. Commercial Data License

Upon purchasing or accessing a dataset from OpenLeads, you are granted a non-exclusive, perpetual, worldwide license to use the data for direct sales outreach, marketing campaigns, lead qualification, and business intelligence. You may not resell, sub-license, or redistribute our raw databases in bulk to third parties as a standalone data brokerage product.

2. Permissible Use & Outreach Compliance

You agree to utilize all lead data in strict compliance with international, federal, and state marketing regulations:

• CAN-SPAM Act: Provide a truthful header, accurate subject lines, clear physical business address, and an unambiguous, functioning opt-out mechanism in all email communications.
• TCPA Compliance: Ensure any automated dialing or SMS marketing adheres to consent rules and federal Do-Not-Call registries where applicable.

3. Data Accuracy & Bounce Replacement Guarantee

While OpenLeads implements rigorous daily SMTP verification, natural email churn and domain expirations occur in B2B markets. We guarantee a minimum of 95% deliverability across all purchased datasets. If your bounce rate exceeds 5% on campaigns launched within 14 days of delivery, submit your campaign bounce log to hello@openleeds.com and we will provide replacement verified leads or prorated credit.

4. Payments, Subscriptions & Refunds

One-time dataset purchases are delivered digitally upon payment confirmation. Monthly subscriptions grant access to regular monthly dataset refreshes and custom market requests. You may cancel your subscription at any time prior to the next billing cycle.

5. Disclaimer of Warranties

Data is provided on an "as is" basis with the verification guarantees explicitly outlined herein. OpenLeads does not guarantee specific sales conversion rates, revenue results, or campaign profitability.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. For any inquiries or commercial custom agreements, please reach out to hello@openleeds.com.